100% Satisfaction Guarenteed. If you are dissatisfied with your purchase for any reason within 30 days of purchase, just call our customer service department for an RGA (Return Goods Authorization) number and information on how to return. The full purchase price will be refunded; however, you will be responsible for any shipping and handling charges each way.
If you receive the item with any breakage or defects, contact us and we will arrange for the best solution to minimize cost and inconvience. We will send parts or replace the item accordingly.
Upon receipt of your order, we will calculate shipping and confirm acceptance with you before shipping.
You will not be billed until you approve the shipping charges.
Shipping of the item you purchase will typically be by UPS or if the item is too big, by Truck. Note that trucking companies charge a residential delivery fee of about $50 on shipments to residential addresses. If you can allow us to arrange delivery to a business you will be able to save this fee. Or you may be given the option to receive the item dis-assembled to allow for UPS shipment.
To arrange for local pickup make a note on your order, call, or email. Our warehouse address:
Classic Lighting Corp.
6100 Philips Hwy, Suite 3
Jacksonville, FL 32216
